IntegrateIT Australia

Services

At IntegrateIT, we ensure that all your IT infrastructure works as intended. Our aim is to take the IT burden off you and your staff and for us as your outsourced IT provider to take on all the issues that may arise. In doing this, you have a full IT department that work together to resolve your technical queries.

 

Business Support and Maintenance Services:
When you are on a support plan with IntegrateIT, you are assigned an engineer as your primary contact. We come out on a scheduled monthly visit and check your network and infrastructure for any issues. Our Preventative Maintenance services will almost eliminate any downtime of your network. If you are interested in knowing more about our Preventative Maintenance Services, please get in contact with us.

 

IT Consulting:
It is hard to make sense of all the options out there when it comes to what technologies will you need to run your business. IntegrateIT do more than just selling hardware and software and support, we use our 25+ years of technical experience to work with you in providing a solution that not only works, but will do the job that you need it to do.

 

IT System Audits, Assessments and Consultancy Services:
Want a third party view of your IT infrastructure within your business? Like authors of books who use proof readers, we come in with a fresh set of eyes and audit the network. We provide audits of your infrastructure to detect issues and possible future issues. We will provide a full written report of the audit for you to keep.

 

On Demand Remote Support Services:
We provide On Demand Remote Support Services. Allowing us to quickly connect to your device and resolve any technical issues that you have, from anywhere!

 

Other Services include:

Design and Implementation

  • Design network upgrades from the ground up for your IT needs
  • Can install over weekend to reduce downtime

Network Security

  • Firewall security and remote access
  • Managed Antivirus Suite
  • Password security
  • Internal system security

Proactive Maintenance and Administration

  • Auditing of network
  • Monthly maintenance
  • Discount hourly rate for prepaid service
  • Checking of all critical equipment to pick up proactively future failures
  • Monitoring of backups daily

Disaster Recovery

  • Tape Drive Solutions
  • HDD backups
  • NAS backups
  • Secure offsite backups
  • Replication

Hardware Support and Sales

  • Servers
  • Switch’s
  • Workstations and laptops
  • Printers
  • Modems/Firewalls/Routers
  • UPS
  • Telephony and VoIP

Software Sales and Support

  • Microsoft
  • Trend Micro
  • Citrix
  • MYOB
  • Solution 6 / Xlon
  • Acclipse
  • Handisoft
  • Symantec

Technology Consultancy

  • Advise of future needs
  • Point out deficiencies in efficiency and provide solutions to resolve them 
  • Technology budgeting
  • Technology optimisation

Satellite Office Connectivity

  • IPSEC connectivity to head office
  • Private Cloud solutions
  • IP Phone systems

Hosting Technology

  • Servers hosting
  • Email hosting
  • Web Conferencing
  • Mobile Solutions

Remote Support

  • Servers
  • Desktops
  • Printers
  • Firewalls
  • Anything on the network

Virus Prevention

  • Viruses
  • Trojans
  • Malware
  • Spam
  • External attacks